Canvassing of exhibitors by anyone is strictly prohibited. Those found canvassing will be asked to leave the exhibition hall. The display or distribution of printed matter or other articles, except by exhibitors from their own stands, is prohibited.

Visitors should be involved in or have some connection or interest in the show and associated industries.

Badge holders must not allow their badges to be worn by anyone else. Any failure is likely to lead to the badge holder and the person wearing the badge being removed from the show.

Anyone obtaining a show visitor or exhibitor badge by theft, deception or other illegal means may be asked to leave the show.

Anyone attending the show should carry some form of photo-ID (passport, photo-ID driving licence, national identity card) or other identification acceptable to the Organisers which the Organisers may ask to see.

The Organisers reserve the right to exclude or remove anyone from the show and Venue who do not comply with this policy or who they reasonably consider are likely to break these rules or who are prohibited from attending under any applicable laws or regulations.

Press badges at the show are restricted to publishers, editors, journalists, photographers, broadcasters and web bloggers associated with the show industry. Members of the press may be required to complete an application form and produce accreditation in the form of a photocopy of a recognised press or media card, business card, NUJ card, a letter from the editor or an official web address linking to a press release in order to verify their position. Press applications from advertising personnel and media sales representatives will not be accepted.

If nothing has been handed in then visit the Security office on the Piazza by the top of the stairs near Hall 1. There is also a smaller security office in the Atrium near Hall 6.

Once the show is over, all property is moved to the Piazza office. You can call our Lost Property Department on 0121 767 3883 to see if anything has been handed in.

The venue will retain lost property for a limited time, after which the venue shall consider the property to be abandoned and shall sell that property for its own account.

Unauthorised photography and video shoots are strictly prohibited. Any person wishing to take a photo or video of must obtain prior permission of the exhibitor or event management. Exhibitors may take photos of their own stands and personnel.

Visa application procedures for entering many countries, and in particular the UK, have become stricter and more complex in recent years, and therefore it can take much longer to process your application than in previous years.

You can find useful information here - https://www.gov.uk/apply-to-come-to-the-uk

Most business visitors will need a Standard Visitor Visa - https://www.gov.uk/standard-visitor-visa

A Visa Support Letter will only be issued for speakers who have been invited by the event organiser or exhibitors who have paid their exhibition registration fee in full.

Once we have approved the abstract and confirmed a time slot for the proposed speaker or confirmed receipt of payment from the proposed exhibitor we will need full name, date of birth, nationality, passport number and passport expiry date.

Only then can we issue a Visa Support Letter. The Visa Support Letter will confirm the event’s title, date and location. It will also confirm whether the individual is a speaker or exhibitor.

A Visa Support Letter does not imply any undertaking to provide funding nor act as a financial guarantee for your stay in the UK. The event organiser reserves the right not to issue a Visa Support Letter in certain cases even if above conditions have been met. Exhibition Fees will not be refunded in the case of a Visa not being obtained.